Five steps to membership
November 2019

FENSA says it is making joining easier than ever with a new streamlined application format based on a simplified five-step process.

The changes to the application process form part of the latest IT developments at Fensa resulting from the launch of its Installer Portal in September and the success of the Fensa TV advertising campaign which began airing earlier this year.

Customer Service Manager Rachel Culpan said: “Our application process has always been straightforward but now it’s the most efficient it has ever been. The new online form takes less than five minutes to complete and, combined with the fact there’s no application fee if you’re switching from another competent person scheme, we’re seeing substantial numbers signing up to become a part of the Fensa community.”

The organisation’s TV campaign has led to many more certificates being issued, and also in the number of ‘Find Fensa Installer’ searches received through the website. 

Director of Membership Chris Beedel said. ““Over the past six months, homeowner interest in Fensa has rocketed off the back of the TV campaign.

“They now understand the importance of a Fensa certificate and what it means. As a result of the increasing popularity we’ve streamlined our joining process to help installers win more work by being Fensa Approved.”